Privacy Policy

Introduction

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Emma Burton Foot Health Practitioner is committed to protecting and respecting the privacy of all those who use our website and our services.

In line with the EU General Data Protection Regulations (GDPR)  it is important to us that our visitors and customers understand what personal data we collect from you and how it will be processed.

What personal data do we collect?

Information provided by you:

• When you call or email to enquire about my services. I may need to take your name, phone number and email so that I can respond to your enquiry.
• If you would like to book an appointment I will need to take personal details at the appointment including your date of birth, address and medical history for health and insurance purposes.
• I only use your contact details to communicate about your appointment and I may not let you know about future offers that I think will be relevant to you.
• I have to keep your personal details for >>>> years for accountancy and insurance reasons.

Cookies

• My website uses a cookie control system that allows the user, on their first visit, to allow or disallow the use of cookies on their computer/device. Cookies are small, harmless files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website.
• You will be given the option to manage your cookie preferences for the marketing cookies. If you wish to block the use of cookies on your hard drive at a later date, you can select ‘cookie settings’ under the privacy settings in your browser options and add our domain name (emmaburtonfoothealth.com)
• If you agree to our cookies when you visit our website we collect your IP user address and information about the pages you accessed and how long you stayed on these pages as part of our Google Analytics.
• Google Analytics does not store, save or collect personal information and provides it to us in an anonymised format (general summary rather than individualised)
• For further information, you can read Google’s privacy policy which can be found at http://www.google.com/privacy.html

Where do I store your data?

Your data is stored on my email system and my mobile phone. All of these systems are hosted on our secure server. I also store hard copies of client invoices/receipts and patient medical records for accounting purposes. These are stored in a secure, lockable cabinet and can be viewed at any time. I hold this information for 8 years.

Do I share your information?

I never share your information with any other external third parties unless I am required to do so by law or I deem it necessary to share information with your GP for medical or safeguarding purposes.

How do I secure your information online?

I take a proactive approach to user privacy and ensure, to the best of our knowledge, that the necessary security steps are taken.

My website complies with all UK national laws and requirements for user privacy and uses a Secure Socket Layer (SSL) certificate.

We have checked that the hosting company we use for our own, and all of our client’s websites, takes security and GDPR compliance seriously to protect the sites and data collected from them. For further details on our hosting company’s security measures please contact us directly.

While we do take all applicable technical and organisational measures to safeguard your data it is impossible for us to secure the entire internet it is, therefore, your responsibility to acknowledge this and to understand that the personal details you give to us by your own choice across the internet are transferred at your own risk.

What about my social media platform?

Our social media engagement is subject to the customs and privacy policies of each social media platform. Social media may have their own tracking cookies in place.

While we take great care to ensure the security and safety of our follower’s personal information it is up to the individual to use the platforms with due care and caution in regard to their own privacy and personal details.

Emma Burton Foot Health Practitioner will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as telephone or email.

If we use social sharing buttons which help share web content directly from web pages to the social media platform in question, users do so at their own discretion. By default, some social media platforms shorten lengthy URL’s (web addresses) so that they look like this; http://bit.ly/wkDTpk18. These shortened URL’s can be prone to spam and hacking. Adventure Graphics cannot take any liability for damages/implications caused by visiting any shortened links 

What are your Data Protection Rights?

Data Request: You may request a copy of the personal data we hold for you free of charge. If you would like a copy of this information, please email burtonem@yahoo.co.uk
At The Bottom Of This Policy. We Will Respond To Your Request Within 30 Days Providing You Supply Us With Appropriate Proof Of Identity.

You may also request to amend the details we hold by contacting us directly by emailing burtonem@yahoo.co.uk.

Your right to be forgotten: If you decide you no longer wish to be contacted by Caroline Donnelly Foot Health Practitioner please email burtonem@yahoo.co.uk And I Will Delete Your Personal Details For All Of My Marketing Purposes (I May Still Need To Keep Your Personal Details For My Insurance And Accountancy Records).

Updates to this Privacy Policy

We will update this policy in response to legal, technical or business developments. It was last updated in March 2026.